Thank you for shopping with Ryeland Sky! We aim to provide you with the best possible shopping experience, and our shipping policy outlines the details of how we handle your order delivery.
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Order Processing
Once you place your order, we will begin processing it immediately. Please ensure your shipping details are correct to avoid any delays. Orders are usually processed within 1-2 business days, excluding weekends and holidays. -
Payment Method
We offer cash on delivery (COD) as the only payment option. Payment is to be made in full when your order is delivered to you. Please ensure you have the correct amount available for payment upon delivery. -
Delivery Times
Delivery times may vary depending on your location. Typically, orders will be delivered within 5-7 business days. However, delivery may take longer due to factors such as weather, high demand, or unforeseen circumstances. We will keep you informed if there are any delays. -
Delivery Charges
Delivery charges are calculated based on your location and the size of your order. The shipping cost will be displayed at checkout before you confirm your order. -
Failed Delivery
If the delivery is unsuccessful because no one is available to accept the package or if the payment is not made at the time of delivery, the order may be returned to us. In such cases, we may contact you to arrange another delivery attempt, but additional shipping fees may apply. -
Delivery Address
Please provide a complete and accurate shipping address when placing your order. If the address is incorrect, it may cause delays in delivery. We are not responsible for delays or non-delivery due to incorrect address information provided by you. -
Damaged or Lost Orders
If your order arrives damaged or is lost during transit, please contact us immediately. We will work with you to resolve the issue and ensure that you receive a replacement or refund as appropriate. -
International Shipping
At this time, we only offer domestic deliveries. We do not ship internationally. All orders are limited to locations within the country.
If you have any questions regarding policy, please feel free to contact our customer support team at [email protected].
